Women Cat Eye Full Rim Alloy Glasses Frame for Female Prescription Eyeglasses Optical Spectacles for Woman
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
Free Shipping Now For Over US$49.99
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Customer Reivew:
Wrong Prescription, Dizziness & Non-Existent Support: My Online Shopping Nightmare! 🚨
My online shopping experience has been nothing short of a terrible cautionary tale, and I need to share this to prevent others from suffering the same fate. I was sent the wrong prescription safety glasses, which immediately caused me dizziness and nausea when I tried them on. What's worse, it’s been impossible to get a hold of a live person to actually help get this resolved, despite multiple chat sessions, phone calls, and emails. I felt compelled to leave this review and engage with customer service because this isn't just an inconvenience; it's a serious health and safety issue, and I urgently need a solution.
Customer: Hello, I'm calling about order #[ORDER_NUMBER]. I received my safety glasses, but the prescription is completely wrong. They're making me dizzy and nauseous. CS Rep: I am so sorry to hear that, ma'am/sir. That sounds incredibly frustrating and concerning. I understand you're experiencing dizziness and nausea due to the incorrect prescription. Customer: Frustrating is an understatement. I've tried reaching out multiple times through chat and email, but I haven't been able to speak to a real person. I need this resolved urgently; I can't even wear these glasses. CS Rep: I sincerely apologize for the difficulty you've had reaching us. That is certainly not the experience we want for our customers. Let me confirm your order details. I will initiate a priority investigation into your prescription and arrange for a return label for the incorrect glasses immediately. We'll also expedite a new pair with the correct prescription, or process a full refund if you prefer. Customer: I appreciate that, but I just want glasses I can actually use without feeling sick. How quickly can I expect the correct pair, and will you verify the prescription thoroughly this time? CS Rep: Absolutely. We will verify your original prescription with our optical team for accuracy before crafting the new pair. I will personally monitor the replacement order and aim to have the correct safety glasses shipped out within 3-5 business days, pending the lab's verification. You will receive tracking information as soon as they dispatch.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of receiving incorrect products and struggling to get proper customer support.
From Online Eyewear Disaster to Absolute Delight! Mozaer.com Restored My Faith! ✨
And that's precisely why I'm so thrilled to share my secret to effortless elegance! If you're looking to redefine your style with a touch of sophistication and modern flair, these frames are an absolute must-have. Their exquisite rose gold finish and flattering cat-eye design truly make a statement. Discover the ultimate blend of fashion and function by exploring these incredible Rose Gold Cat Eye Glasses – prepare to fall in love! My last online shopping experience for glasses was an absolute disaster 😤. I was sent the completely wrong prescription safety glasses, which instantly made me dizzy and nauseous. To top it off, trying to get help was a nightmare; I couldn't reach a live person despite countless chat sessions, phone calls, and emails. It felt like a serious health and safety risk, and the whole process left me incredibly frustrated and disappointed ðŸ˜.
After that cautionary tale, I was incredibly wary of buying eyewear online again. But my old glasses were beyond repair, and Mozaer.com kept appearing in my searches with such promising reviews. I decided to give it one last shot, hoping for a genuinely better experience this time 🤔.
And wow, am I glad I did! As one reviewer perfectly put it, "Mozaer.com is always reliable. Large selection. Fair prices. Styles always changing. Choices almost infinite. Lenses very high quality." ✨ From the moment I landed on their site, the process was so smooth. The selection was impressive, and the prices were incredibly fair, especially compared to my previous costly ordeal. Their customer service, when I had a small question about my order, was prompt, human, and genuinely helpful – a stark contrast to my last experience! My new glasses arrived quickly, and the prescription is absolutely perfect. I also noticed they have a fantastic range of readers eyeglasses, which I might explore next! I'm so relieved and happy with my purchase. Mozaer.com has completely restored my faith in online eyewear shopping! 😃
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